Terms & Conditions of Service
Effective Date: October 24, 2026 | Last Updated: October 24, 2026
Welcome to In Madra ("we," "us," or "our"). These Terms & Conditions of Service ("Terms") govern your access to and use of our website located at madra.devbyew.com (the "Website"), as well as all online store purchases, accounts, and interactive services provided by In Madra.
By accessing our Website, creating an account, or purchasing our collections, you agree to be bound by these Terms and our Privacy Policy.
1. Account Registration & Security
To access certain exclusive features, save your wishlist, or complete purchases swiftly, you may create an account directly via email with One-Time Password (OTP) verification or via Google Sign-In (OAuth 2.0).
- You must provide accurate, current, and complete registration information.
- You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
- You agree to notify us immediately at support@inmadra.com if you suspect any unauthorized access to your account.
2. Products, Orders & Pricing
- Craftsmanship & Descriptions: We make every effort to display the colors, textures, and silhouettes of our garments with maximum accuracy. However, slight variations may occur depending on screen displays and natural fabric dye lots.
- Pricing & Availability: All prices are displayed in the stated currency and are subject to change without prior notice. Products are subject to stock availability.
- Order Acceptance: Receipt of an electronic order confirmation does not constitute our final acceptance of your order. In Madra reserves the right to decline or cancel orders due to pricing inaccuracies or stock constraints.
3. Shipping, International Delivery & Customs
We ship worldwide with trusted international logistics partners. Delivery timeframes provided at checkout are estimates and may vary based on location and customs processing.
Customs & Import Duties: For international orders outside Indonesia, import duties, taxes, and customs clearance charges may be levied by the destination country and are the sole responsibility of the recipient.
4. Returns & Exchanges
We take immense pride in our quality. If you are not completely satisfied with your purchase, you may initiate a return or exchange request within 7 days of delivery, provided the garments are unworn, unwashed, with all original tags attached and in original packaging.
5. Intellectual Property Rights
All content published on this Website—including but not limited to the In Madra trademark, logos, fashion silhouettes, product photographs, editorial lookbooks, design patterns, and code—is the exclusive intellectual property of In Madra. Any reproduction, distribution, or unauthorized commercial exploitation is strictly prohibited without our prior written consent.
6. Limitation of Liability
To the fullest extent permitted by applicable law, In Madra shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of, or inability to use, our Website or products.
7. Governing Law & Contact Inquiries
These Terms shall be governed by and construed in accordance with the laws of Indonesia. For questions or concerns regarding these Terms of Service, please contact:
- Brand: In Madra
- Website: https://madra.devbyew.com/
- Email: support@inmadra.com